/// Delivery

Accomplish your extensive Gemstones requirements with us. We assure to provide you the services well in time with good quality, and in the best prices.

We have an extensive shipping experience so we always choose the best means for shipping your order. We ship worldwide through air freight carriers by UPS, Fedex, EMS to ensure prompt & safe delivery of your parcels at your doorsteps.

Due to high volume of exports, we have secured bulk freight contracts with these shipping companies. This implies the lowest possible shipping rates to our customers.




Shipping Policy


1) Should your order is in our stock, we will ship it within 1-2 business days. However, shipping your order may be delayed occasionally due to heavy traffic of our customers. Should this situation occurs, you will be notified as soon as possible. Should your order is out of stock, we will notify you the approximate time that it will be back in stock in 24-48 hours.

2) We cannot deliver to PO Boxes, and we reserve the right to refuse international shipping as per our discretion. Should we cannot ship to your country, we will notify you as soon as possible.

3) You will be notified before shipment should additional shipping & handling charge is required. After your order is shipped, shipping & handling charge is neither returnable nor refundable.

4) The risk of loss and title for your order passes to you upon our delivery of your order to a shipping carrier. We are not responsible for shipping errors such as wrong shipping address, custom delays, and agreements reached between customers and shipping carriers. It is your responsibility to complain or claim with a shipping carrier should your order is damaged or lost. However, we will try our best to help you to solve any shipping problem until you completely receive your order.

5) Customers in other countries will have to pay duty or taxes (if any) at the time of delivery. These duty and taxes are ruled by each country, so we encourage you to carefully study duty & taxes, and import regulations of your country. Should you have any problem about high duty or taxes at your country, and you need our help, please do Contact Us.

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/// Rough Gems Resouce

Our mission is to have the best site on the Internet specializing in rough gemstones. We are committed to the highest standards of integrity and operate responsibly.


/// You Can Find Us Here
Address: H. No. : 4188, Derwala Bhawan, Near by Mehta Marg, Surajpole Bazar, Galta Road, Jaipur-02, Rajasthan (INDIA)
/// Or Here
T:+91-141-2613496 / 141-2614027
M: +91-9829056822 (Mr.Basant Gupta)
+91-9829840840 (Mr.Nand Kishore Agrawal)
+91-9829733533, 9314533365

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Copyright 2013 - Rough Gem Resources